
Careers Guide Professional
1 week ago
As a professional career guide, you will be the catalyst behind our customers' journey to sustainable employment. You will craft personalized strategies that turn potential into achievement by creating innovative plans, offering top-notch training, and providing crucial support to guide customers toward their dream jobs.
Your role will be instrumental in transforming lives by identifying growth opportunities, enhancing skills, and connecting clients with essential community resources.
Key Responsibilities:
- Career Coaching: Forge meaningful relationships with customers, delivering expert career guidance that paves the way for sustainable employment.
- Motivation & Engagement: Energise and engage clients throughout their employment journey, helping them navigate each stage with confidence.
- Outcomes-driven Mentoring: Provide impactful mentoring to ensure exceptional employment outcomes.
- Action Planning: Identify personal goals and barriers to develop tailored work/life strategies.
- Compliance & Excellence: Maintain precise records in relevant systems and adhere to all policies.
- Performance Enhancement: Contribute to team success by managing expenditures effectively and supporting financial performance.
- Industry Expertise: Stay up-to-date with evolving guidelines and best practices to maintain top-notch service delivery.
Requirements:
- Rapport Building: Quickly establish rapport and build lasting connections with diverse stakeholders.
- Results-driven Mindset: Thrive in a high-energy environment with the ability to work independently and as part of a team.
- Resilience & Positivity: Maintain a can-do attitude even in challenging situations.
- Collaboration & Independence: Work seamlessly with others while also thriving on independent tasks.
- Continuous Improvement: Dedicated to delivering exceptional service through continuous improvement.
- Effective Communication: Possess stellar oral and written communication skills, tailored to diverse audiences.
- Time Management: Efficiently manage your time and priorities to meet deadlines and achieve KPIs.
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