Portfolio Cleaning Manager

1 week ago

North Lismore, New South Wales, Australia beBeeLeadership Full time $80,000 - $100,000
Cleaning Portfolio Manager

We are seeking an experienced professional to manage multiple cleaning sites, ensuring exceptional client satisfaction and smooth operational delivery.

As the primary liaison between clients, you will make sure that high standards are consistently met while leading on-site cleaning teams.

This role involves travelling from site to site, with a focus on maintaining strong relationships with clients, overseeing daily operations, and leading cleaning teams.

Key Responsibilities:

  • Serve as the first point of contact for client communication
  • Build and maintain strong relationships with clients
  • Oversee daily operations of cleaning contracts
  • Lead, mentor, and manage cleaning teams
  • Conduct regular site inspections and audits
  • Ensure compliance with WHS regulations
  • Manage rosters, supply orders, and service delivery timelines
  • Liaise with suppliers for procurement and delivery of necessary materials
  • Coordinate and manage additional or periodic cleaning services

Requirements:

  • Previous experience in a customer service or operations management role
  • Strong leadership and people management skills
  • Excellent communication and interpersonal abilities
  • Proven ability to build client relationships and resolve issues effectively
  • A proactive, solutions-focused mindset
  • Strong organisational skills and attention to detail
  • Knowledge of WHS compliance and quality standards
  • Valid driver's license and ability to travel between sites

About This Role:

This is a unique opportunity to join a leading organisation and take on a challenging portfolio management role. As a key member of our team, you will be responsible for delivering exceptional results and building strong relationships with clients.

Contact Us:

If you have the skills and experience required for this role, please submit your application.

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