Front Office Administrator
4 days ago
We are seeking a proactive and customer service focused individual to join our Administration team.
The successful candidate will provide a comprehensive customer focused service to all aspects of the Hospital Front Office, undertaking administrative duties such as customer enquiries, switchboard operation, bookings, filing, notation of bed moves, health fund checks, admitting and discharging patients as appropriate and reporting outcomes or needs to the Manager of the relevant department or direct line manager/supervisor.
Providing a high level of customer service to all staff, patients and families, you will be committed to maintaining effective interpersonal relationships and work in harmony with a collaborative and constructive team.
Key Responsibilities:
- Provide a comprehensive customer focused service to all aspects of the Hospital Front Office
- Undertake administrative duties including customer enquiries, switchboard operation, bookings, filing, notation of bed moves, health fund checks, admitting and discharging patients as appropriate and reporting outcomes or needs
- Maintain effective interpersonal relationships and work in harmony with a collaborative and constructive team
Requirements:
- Professional administrative skillset
- Experience within the Health Industry is ideal
- Strong computer skills with a clear understanding of the MS Office suite
- Any relevant administrative qualifications will be highly regarded
- Demonstrated experience working within a Medical setting
Flexible Work Arrangements:
We offer flexible work practices to best match your work/life balance, as well as professional development opportunities to grow your career across our national network.
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