Medical Receptionist

2 weeks ago


Parramatta, New South Wales, Australia Bupa Full time
About the Opportunity

Bupa Medical Visa Services is a leading provider of health assessments for the Australian Government. We're seeking a skilled Receptionist to join our team in Parramatta, where you'll play a vital role in delivering exceptional customer experiences.

About the Role

As a Receptionist, you'll be the first point of contact for our customers, providing information and instructions to guide them through the medical assessment process. You'll work closely with our professional team to ensure customers receive a welcoming and supportive experience.

Key Responsibilities
  • Conduct identity and security checks, escalating any identified risks
  • Process payments via EFTPOS
  • Verify customer documentation and process forms
  • Confirm examination requirements and explain the process to customers
  • Enter data into customer management systems and databases
  • Explain the visa medical examination process and ensure customers understand the key elements
What We're Looking For

We're seeking a customer-focused individual with excellent communication skills, attention to detail, and the ability to work effectively in a structured environment. If you're a team player with a passion for delivering exceptional customer experiences, we'd love to hear from you.

What We Offer
  • A supportive team environment
  • No late night or overnight shifts
  • Opportunities for career growth with a global leader in healthcare
  • Bupa benefits, including product discounts

We're an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We encourage people from all backgrounds to apply.


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