Fleet Services Leadership Position

4 weeks ago

Sydney, New South Wales, Australia SG Fleet Full time
About the Role

This position is responsible for ensuring the tasks of the Fuel team are completed on time and accurately, mitigating risks relating to the administration of fuel cards across the SG Fleet Group. In doing so, this role manages the quality and performance of the team and their processes. The establishment of strong, productive relationships with suppliers, statutory authorities, customers, and internal departments is essential.

Key Responsibilities

The major responsibilities of this position include but are not limited to:
  • Train, coach, and motivate the team through effective and efficient people management that creates a culture of collaborative leadership, process improvement, and communication, and lifts employee engagement and pride in belonging to SG Fleet.
  • Establish strong, productive relationships with customers, suppliers, and all internal departments, be respectful cross-functionally, and overcome any misunderstandings in a professional manner through regular communication.
  • Contribute to the continuous improvement of processes within the Fuel team to improve their quality and efficiency with the aim of enhancing the customer experience.
  • Manage the day-to-day running of the fuel team, managing workflows to ensure the department's KPIs are met and are supporting the vision and goals of the company.
  • Provide the National Manager, Fleet Services with monitoring and reporting on team performance and productivity.
  • Provide superior service aligned with the clients/suppliers needs and the organisation's business objectives.

Requirements

The ideal candidate will have:
  • Proven leadership, training, and coaching skills.
  • Experience in a leadership role.
  • Effective and professional communication skills, both verbally and in writing, demonstrating good listening and probing skills.
  • Proficiency in software packages with an advanced level of spreadsheeting and word processing skills.
  • Strong organisational and prioritisation skills – someone who meets specified deadlines and reports regularly on progress.
  • Good analytical and reconciliation skills.

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