Operational Excellence Leader

3 days ago

Gold Coast, Queensland, Australia beBeeCompliance Full time $100,000 - $130,000
Compliance Manager Job Description

Our ideal candidate has a Bachelor's Degree in Management, Law, Commerce, or a related field and experience in a compliance-focused role.

The role is pivotal in sculpting a robust compliance framework that propels business objectives and aligns with the board's vision.

Key Responsibilities:
  • Policy & Regulatory Compliance: Develop, implement, and maintain policies aligned with Australian laws and solar industry regulations.
  • Ensure compliance with Clean Energy Council (CEC) guidelines, state rebate programs, Australian Consumer Law, WHS laws, licensing, finance, and data privacy requirements.
  • Monitor regulatory developments and update practices and documentation accordingly.
Oversight & Risk Management:
  • Oversee contractor and installer compliance: licensing, safety, and quality standards.
  • Verify staff and contractor qualifications, licenses, and accreditations.
  • Identify, document, and manage key operational and regulatory risks, embedding controls to minimise exposure.
  • Ensure insurance policies are current, adequate, and claims managed.
  • Communicate significant compliance and operational risks to executive leadership.
  • Deliver compliance training and regulatory updates across departments.
  • Conduct WHS audits, incident reporting, and risk assessments for offices and warehouses.
  • Lead and oversee investigations into non-compliance or incidents; recommend and track remedial actions.
Training, Audits & Investigations:
  • Manage compliance integration into operational platforms and systems.
  • Implement and refine systems to support compliance performance and culture.
  • Standardise office safety practices (emergency procedures, first aid, ergonomics).
Customer & Market Conduct:
  • Review marketing and sales materials for accuracy, ethics, and CEC alignment.
  • Safeguard transparency in customer agreements (pricing, warranties, disclosures).
  • Track and resolve customer complaints related to sales conduct.
Collaboration & Governance:
  • Partner with technical, operational, and sales teams to embed compliance.
  • Liaise with internal legal counsel and external advisors on compliance and risk.
  • Support cross-department compliance initiatives and ensure consistent policy application.

About this Role:

As a strategic thinker, you'll be instrumental in driving business success through effective compliance management.

With a strong background in compliance and a passion for delivering results, you'll thrive in our fast-paced environment.

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