Administrative Customer Support Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Part time $85,238 - $97,206

Are you looking for a career that makes a difference in the lives of others?

We have an exciting opportunity for an Administrative Officer to join our team.

This is a part-time role working Monday, Tuesday, and Wednesday from 9am to 5pm.

  • The successful candidate will be the first point of contact for customers, greeting and assisting visitors.
  • Demonstrate a customer focus to both internal and external customers.
  • Ensure employee, resident, prospective resident, and family confidentiality.
  • Ensure the correct storage and archiving of records.
  • Answer all incoming calls, responding to inquiries as necessary.
  • Assistance with rostering staff using TimeTarget software.
  • Recruitment and HR administration assistance.
Requirements:
  • A demonstrated experience in providing excellent customer service.
  • A high level of computer literacy with aged care software and MS Office.
  • An excellent communication, problem identification and resolution skills.
  • An enthusiasm, energy, inquisitiveness, initiative and innovative thinking.
  • A warm uplifting personality that can communicate and relate to older people.
  • An excellent personal presentation.
  • A minimum of three years experience in a similar role.

You will also receive a range of benefits including flexible working arrangements, salary sacrifice of up to $15,900 (tax-free) to increase your take-home income, further learning and career development opportunities, paid study leave, and many more

As part of your application, you will be asked to complete pre-employment checks. This includes an NDIS Worker Screening Check and Mandatory Vaccines.

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