Customer Administration Officer

3 weeks ago

Melbourne, Victoria, Australia Royal Freemasons LTD Part time

Join to apply for the Customer Administration Officer - Part Time Prahran, VIC role at Royal Freemasons LTD

3 days ago Be among the first 25 applicants

Join to apply for the Customer Administration Officer - Part Time Prahran, VIC role at Royal Freemasons LTD

Are you ready for a career with more meaning?

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone's life by showing them compassion and care.

What's in it for you?

Tax-free salary packaging to increase your income
Dining and Accommodation benefits with Access pay
A rewarding role, where you do make the difference.
Lead non-for-profit Aged Care Provider

Roster

Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700

Key Requirements

First point of contact for customers, greet and assist visitors
Demonstrate a customer focus to both internal and external customers.
Ensure employee, resident, prospective resident, and family confidentiality.
Ensure the correct storage and archiving of records
Answer all incoming calls, responding to inquiries as necessary
Assistance with rostering staff using TimeTarget software
Recruitment and HR administration assistance

Skills And Experience

Demonstrated experience in providing excellent customer service
High level of computer literacy with aged care software and MS Office
Excellent communication, problem identification and resolution skills
Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking
Has a warm uplifting personality that can communicate and relate to older people
Excellent personal presentation
Minimum 3 years experience in similar role

Benefits

Flexible working arrangements
Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
Further learning and career development opportunities
Paid study leave
Find out more benefits on ourwebsite

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check.

Mandatory VaccinesAll aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Recruitment Agencies are requested to kindly NOT contact us

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.Seniority level

Seniority levelNot Applicable

Employment type

Employment typePart-time

Job function

Job functionAdministrative
IndustriesHospitals and Health Care

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