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ICT Infrastructure Specialist

3 weeks ago

Melbourne, Victoria, Australia beBeeSoftware Full time $80,000 - $90,000

Job Overview:

We are seeking an ICT Support Technician to provide expert support, education, and guidance in deploying and maintaining clients' computer infrastructure.

The ideal candidate will possess a strong background in PLM software support, particularly Siemens Teamcenter, and be able to diagnose and resolve system problems related to software functionality, data access, and workflows.

Main Responsibilities:

  • Responding to inquiries and troubleshooting PLM, CAM, and CAD software and hardware issues
  • Supporting clients with Siemens PLM solutions, ensuring timely resolution of user issues
  • Determining software and hardware requirements for effective solutions
  • Diagnosing and resolving system problems related to software functionality, data access, and workflows
  • Installing, downloading, and configuring PLM system infrastructure, including applications like Teamcenter
  • Developing and conducting user training sessions and creating technical documentation
  • Collaborating with users and senior engineers to resolve complex issues

Requirements:

  • Bachelor's degree in Mechanical Engineering, Information Technology, or a related field
  • Demonstrated experience with PLM software support, particularly Siemens Teamcenter

What We Offer:

This is a great opportunity to work with a leading provider of Product Lifecycle Management (PLM) and engineering solutions.