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Customer Service Representative

2 months ago


Byron Bay, New South Wales, Australia BOQ Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at BOQ. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Develop and maintain strong relationships with internal and external clients
  • Provide advice and information on BOQ's products and services
  • Achieve branch sales targets and contribute to a high-performing team
  • Work collaboratively with colleagues to achieve business objectives

About You

To be successful in this role, you will possess:

  • Previous customer service experience, preferably in the banking industry
  • Experience in sales and cross-selling, with a proven track record of success
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities

What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

BOQ is a leading regional bank with a national presence, committed to creating prosperity for our customers, shareholders, and people. We value empathy, integrity, and making a difference in everything we do.