Customer Service and Sales Representative

4 weeks ago

Darwin city centre, Northern Territory, Australia Telstra Full time
Deliver Exceptional Customer Service and Drive Sales Growth

As a Customer Service and Sales Consultant at Telstra, you will be the face of our brand, providing outstanding customer experiences and driving sales growth in a dynamic retail environment.

Our purpose is to build a connected future, and we're looking for passionate and experienced professionals to help us achieve this goal.

  • Provide quality customer service to all customers, ensuring their needs are met and exceeded.
  • Maximize sales by providing the latest product and service information to customers, driving sales growth and store performance.
  • Achieve sales and performance targets, working collaboratively with the team to achieve business objectives.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and welcoming environment for customers.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems, think critically and make sound decisions.
  • Effective communication skills, with the ability to work collaboratively with the team.
  • The ability to speak fluently in another language is highly advantageous.
Benefits
  • Variety of flexible working arrangements, allowing you to balance work and life.
  • Fantastic career growth prospects, with opportunities for professional development and advancement.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • In-store mentor and support, providing guidance and feedback to help you succeed.
  • A highly rewarding sales environment, with opportunities to drive sales growth and achieve business objectives.
How to Proceed
  • Submit your application, detailing your relevant experience and skills.
  • Complete a video assessment, which will be sent to you as part of the application process.

We're committed to building a diverse and inclusive workforce, and we encourage applicants from diverse backgrounds to apply.

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