Retail Sales Consultant

2 weeks ago

Tweed Heads, New South Wales, Australia Telstra Full time

About Telstra

We're an iconic Australian brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.

Job Summary

As a Retail Sales Consultant, you'll be passionate about delighting Telstra's customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey, empowering customers by identifying the products and services they need to transform their telecommunications experience.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive in-store experience
  • Develop customised solutions for customers, identifying their needs and preferences
  • Meet and exceed sales targets and KPIs, driving business growth
  • Stay up-to-date with the latest cutting-edge tech and gadgets, continually training and developing your skills
  • Work collaboratively with the team to achieve sales and customer service goals

What We Offer

  • Team performance-related commission, with guaranteed pay for the first two months
  • 30% off Telstra services
  • Continuous training and career growth opportunities
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You

  • You're able to build connections with a variety of new and existing customers
  • You can develop customised solutions for customers
  • You're driven to reach and exceed sales targets and KPIs
  • You're hungry to learn and grow within the role and beyond
  • You have experience in a customer-facing role
  • You thrive in a fast-paced, busy retail environment, providing excellent customer service

How to Apply

After submitting your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

Find more about life at Telstra

Retail Opportunities at Telstra

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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