Sales Banking Consultant

2 weeks ago


Tweed Heads, New South Wales, Australia ANZ Full time
About Suncorp Bank

Suncorp Bank is a leading financial institution that offers a range of banking and financial services to individuals and businesses. As a Sales and Service Banking Consultant, you will play a key role in helping our customers achieve their financial goals.

About the Role

This is an exciting opportunity to join our team as a Sales and Service Banking Consultant. In this role, you will be responsible for assessing the financial needs of customers and providing options to meet those needs. You will work closely with our customers to understand their financial goals and provide tailored solutions to help them achieve them.

Key Responsibilities
  • Generate opportunities for deposits and home lending using our agreed sales process.
  • Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
  • Assess customer needs through open and targeted communication with customers and recommend appropriate options using our agreed sales process.
  • Provide accurate and timely service by processing over-the-counter transactions in an efficient and accurate manner.
  • Actively promote and support customers in the use of alternative electronic distribution methods for conducting day-to-day banking.
  • Support and demonstrate a risk management culture in line with Suncorp Bank's values.
Requirements
  • Tertiary qualifications in business, commercial or finance are desirable.
  • Demonstrated experience in a retail customer sales and service environment.
  • Analytical skills to develop solutions and courses of action.
  • Attention to detail to accurately check and process tasks.
  • Change management skills to recognise and understand the need for change.
  • Commercial acumen to recognise and implement business strategies to drive profitable growth.
  • Communication skills to convey and explain information confidently and clearly.
What We Offer

Suncorp Bank is a proud part of the ANZ Group and offers a range of benefits and support resources to help you create a healthy work-life balance. We provide tools that enable remote work to support flexible work arrangements whenever possible. We are committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.



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