Regional Community Manager
4 weeks ago
We are seeking a highly skilled and experienced Regional Community Manager to join our Stockland Halcyon team in Victoria. As a key member of our community operations team, you will be responsible for overseeing the operations of multiple Halcyon communities, fostering positive relationships with stakeholders, and driving initiatives that create community dynamics and support a positive and enduring relationship between homeowners and Halcyon.
Key Responsibilities- Manage community operations in compliance with relevant legislation, policies, and procedures.
- Work closely with Community Managers to manage stakeholder expectations, understand homeowner lifestyle needs, and resolve concerns.
- Monitor external party agreements and contracts to ensure best service and financial outcomes for Halcyon.
- Build and maintain positive relationships with homeowners, contractors, and service providers.
- Manage recruitment needs for Community Managers and Community Administrators and aid in recruitment of Facility Caretakers.
- Drive initiatives that create community dynamics and support a positive and enduring relationship between homeowners and Halcyon.
- Assist Project Directors during new community ramp-up by providing advice, training, operational alignment, and support to the Community Manager, Facility Caretaker, and homeowners.
- Provide mentorship, motivation, and training to community employees.
We are looking for a passionate and empathetic people-person with stakeholder relationship and people management skills. You will have experience from a background such as over 50's community, Retirement Living, Hotel/Resort, or Community Services industry or similar with an operational focus. You will be a people leader with proven experience in developing, mentoring, and managing people. You will be community-minded, service-oriented, with a can-do and hands-on approach. You will have excellent verbal and written communication skills, along with building relationships with internal and external stakeholders. You will have exposure and knowledge in financial and budget management and report preparation. You will be proficient in computer literacy, including the use of MS Office Suite. A tertiary qualification in business management, community services, or similar is desirable. Knowledge of legislative requirements, processes, statutory, and regulatory frameworks relating to all aspects of manufactured/residential homes will be beneficial.
About StocklandStockland Halcyon is Australia's most awarded creator of lifestyle living communities with more than 2,800 homes across Queensland, Victoria, NSW, and Western Australia. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse, and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career. We recognise the importance of flexibility and work-life quality and offer over 80% of our employees informal or formal flexible work arrangements. We have a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this. We offer competitive remuneration and benefits, including free access to or subsidised lifestyle, health, well-being, and financial services products. Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents, or Open Work Visa holders with more than 12 months validity from their role start date.
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Regional Community Manager
2 months ago
Melbourne, Victoria, Australia Stockland Full timeAbout the RoleWe are seeking a highly skilled and experienced Regional Community Manager to join our Stockland Halcyon team in Victoria. As a key member of our community operations team, you will be responsible for overseeing the operations of multiple Halcyon communities, fostering positive relationships with stakeholders, and driving initiatives that...
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Regional Community Manager
1 month ago
Melbourne, Victoria, Australia Stockland Full timeAbout the RoleWe are seeking a highly skilled and experienced Regional Community Manager to join our Stockland Halcyon team in Victoria. As a key member of our community operations team, you will be responsible for overseeing the operations of multiple Halcyon communities, fostering positive relationships with stakeholders, and driving initiatives that...
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Regional Community Manager
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