Home-Based Care Specialist

4 days ago

Sydney, New South Wales, Australia beBeeCare Full time $120,000 - $135,000
Job Opportunity

The Customer Care Manager will oversee a caseload of community-based older Australians with government-funded aged care services delivered in their homes.

They will assess clients' needs and develop personalized care plans, managing clients' funding budgets in accordance with government program guidelines.

The ideal candidate will have experience in community care and client case management, with advocacy skills to ensure that clients' needs are being met.

They will also be comfortable visiting aged care clients in their homes and working collaboratively with internal teams.

Responsibilities:
  • Manage a caseload of community-based older Australians with government-funded aged care services delivered in their homes.
  • Audit and adjust care plans to ensure each client's care requirements are met.
  • Collaborate with clinical, scheduling, and service delivery teams to deliver comprehensive care.
Key Qualifications:
  • Experience in community-based case management is essential.
  • Current driver's license and a reliable vehicle with minimum third-party insurance.
  • Strong communication skills, both verbal and written.
  • Demonstrated empathy and compassion.
  • Excellent problem-solving abilities and critical thinking skills.
What We're Looking For:

We value team members who are passionate about delivering exceptional customer care and making a positive impact on our clients' lives. If you have a strong work ethic, excellent communication skills, and a commitment to providing outstanding care, we encourage you to apply for this role.

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