Customer Service Ambassador
4 weeks ago
We are seeking a highly motivated and friendly Receptionist to join our team at Next Gen Clubs.
The successful candidate will be the first point of contact for visitors to the club, providing exceptional customer service and ensuring a warm and welcoming experience for all.
Key responsibilities will include:
- Providing exceptional customer service and support to members and visitors
- Managing the front desk and reception area, including answering phone calls and responding to emails
- Coordinating and scheduling appointments and events
- Maintaining accurate records and reports
- Working collaboratively with the team to achieve business objectives
Requirements for the role include:
- A minimum of 12 months experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work autonomously and as part of a team
- Highly developed customer relations skills
- Ability to master required software applications
Next Gen Clubs is a great place to grow your career, with a culture that values employee development and recognition. We offer a range of benefits and opportunities for professional growth and development.
Please note:
- Proof of right to work in Australia documentation will be required to be presented at the first interview
- We are inviting direct applicants only
- All Next Gen employees require a Working with Children Check
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