Customer Service Ambassador

6 days ago


Kings Park, Australia Next Gen Health & Lifestyle Clubs Full time

We are seeking a highly motivated and customer-focused individual to join our Reception team as a Customer Service Ambassador. As the first point of contact for our members and guests, you will be responsible for providing exceptional service and ensuring a warm and welcoming experience for everyone who enters our Club.

The ideal candidate will have a minimum of 12 months experience in a similar role and possess excellent communication skills, both written and verbal. You will be required to work across Monday to Sunday during our operating hours and be adaptable, flexible, and able to think on your feet.

The successful candidate will be able to demonstrate a minimum of 12 months experience in a similar role, a courteous and friendly manner, exceptional personal presentation, and an interest in the health and fitness industry. They will also be a vibrant and outgoing individual with clear verbal and written communication skills, a personal drive to provide a high level of customer service and satisfaction, and highly developed customer relations skills.

As a Customer Service Ambassador, you will be responsible for:

  • Providing exceptional customer service to our members and guests
  • Managing the front desk and reception area
  • Processing transactions and handling customer inquiries
  • Working collaboratively with our team to ensure a seamless and enjoyable experience for our members and guests

Next Gen Clubs is a great place to grow your career, and our culture is central in making Next Gen Clubs a fantastic place to work. Our facilities are beautiful, and we believe that our employees are our greatest asset and are the key to our success. We reward and recognise initiative and performance while investing in our employees to keep them challenged and genuinely passionate about our brand.



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