Retail Operations Manager

2 weeks ago


Oakleigh East, Victoria, Australia Coles Full time

About the Role

As a key member of our Coles team, you'll have the opportunity to make a real impact on our customers' shopping experience. Reporting to the Store Manager, you'll be responsible for the running of the store during evening and night trade. Your goal will be to ensure that our store is exceptionally presented, welcoming, and engaging for our customers, team members, and local community.

About You and Your Skills

  • You'll have previous experience working in a fast-paced environment and will be a natural leader, able to motivate and develop your team to meet sales targets and cost control.
  • With a keen eye for detail, you'll ensure that Coles' visual merchandising, safety, compliance, and stock management standards are consistently met.
  • As a customer-focused individual, you'll strive to continually better understand our diverse customers and deliver a shopping experience that exceeds their expectations.
  • You'll be a champion of our Coles values and culture, driving a one-team approach that celebrates success and prioritizes the health, safety, and wellbeing of our team members.

What's in it for You?

  • Enjoy exclusive discounts on your Supermarket and Liquor online and in-store purchases, with additional double discount periods throughout the year.
  • Take advantage of our digital recognition platform, 'mythanks', to give and receive recognition linked to our Coles values. You can accumulate points to redeem for exciting gifts and electronic gift cards.
  • Access a range of career development programs and job-specific training to help you grow and succeed within our diverse business.
  • Enjoy the benefits of novated car leases and our annual team member share plan offer, allowing you to become a part-owner of the Coles Group.
  • Take advantage of paid parental leave to support you in balancing work and family responsibilities.

About the Recruitment Process

We're committed to creating a workplace that is safe, respectful, and inclusive for all team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you require adjustments to our recruitment process, please don't hesitate to reach out.



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