Retail Operations Manager

1 month ago


Malvern East, Victoria, Australia Vinnies Australia Full time

About the Role

Vinnies Victoria is seeking a highly skilled and experienced Retail Operations Manager to lead our Malvern Shop team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and developing a high-performing team.

Key Responsibilities

  • Lead a team of staff and volunteers to deliver a memorable customer experience
  • Develop and implement sales strategies to meet and exceed targets
  • Train and support team members to achieve their full potential

About Vinnies

Vinnies Victoria is a leading provider of social services in Victoria, with a strong commitment to supporting vulnerable communities. Our Good Works umbrella includes a range of programs and services, including soup vans, education programs, and employment services.

About You

We are looking for a retail professional with a passion for delivering exceptional customer service and a proven track record of driving sales growth. You will have excellent communication skills, a strong focus on people management, and a 'can-do' attitude.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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