Retail Operations Manager
1 month ago
About the Role
Vinnies Victoria is seeking a highly skilled and experienced Retail Operations Manager to lead our Malvern Shop team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, driving sales growth, and developing a high-performing team.
Key Responsibilities
- Lead a team of staff and volunteers to deliver a memorable customer experience
- Develop and implement sales strategies to meet and exceed targets
- Train and support team members to achieve their full potential
About Vinnies
Vinnies Victoria is a leading provider of social services in Victoria, with a strong commitment to supporting vulnerable communities. Our Good Works umbrella includes a range of programs and services, including soup vans, education programs, and employment services.
About You
We are looking for a retail professional with a passion for delivering exceptional customer service and a proven track record of driving sales growth. You will have excellent communication skills, a 'can-do' attitude, and a commitment to developing a high-performing team.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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