Sports Wagering Customer Service Team Lead

3 days ago


Melbourne, Victoria, Australia beBeeTeamLeader Full time $90,000 - $100,000

This role offers a unique opportunity to lead a team of customer service representatives in a brand new sports wagering company. As a Team Leader, you will be responsible for providing hands-on coaching and support to your team, ensuring they deliver exceptional customer experiences.

The ideal candidate will have 2-3 years of experience as a Team Leader, with a passion for sports and connecting with customers. You will be empathetic, caring, and able to build a high-performing team based on trust.

As part of this exciting position, you will:

  • Work across Monday-Sunday on a rotating roster from 8 am-8 pm
  • Lead a team of 10-12 customer service representatives
  • Be part of a brand new premium sports wagering company

We are looking for someone who is always on the lookout for continuous improvement opportunities, can unlearn old ways of working and thinking, and is empowered to make changes to bring our vision to life.

Benefits of the Role

You will enjoy:

  • A competitive salary package ($90,000 - $100,000 + Super + Bonuses + weekend and public holiday loading)
  • Office in the heart of Melbourne CBD, plus work-from-home flexibility (hybrid) and home office allowance
  • 5 Weeks annual leave allowance
  • Watch sports in the office and get tickets to major sporting events
  • Social events, team breakfasts and lunches & more

This role is perfect for a motivated and passionate individual who wants to shape the future of a sports wagering company.



  • Melbourne, Victoria, Australia beBeeCustomerSupport Full time $70,000 - $75,000

    About This OpportunityThis is a chance to be part of a new premium sports wagering company.You will play an integral role in shaping the company culture and contributing to its growth.Main ResponsibilitiesProvide exceptional customer service across voice and live chat platformsWork a rotating roster from 8am-8pm, Monday-SundayBe part of a dynamic team and...


  • Melbourne, Victoria, Australia beBeeTabAttendant Full time $29,680 - $39,110

    We are seeking an experienced TAB wagering attendant to provide high-quality service in our sports bar and TAB. Reporting to the Tab Manager and Bar Manager, this role involves interacting with customers, handling bets, and serving beverages.This is a career opportunity working with a passionate team of professionals in a large venue that strives to be the...

  • Tab Wagering Staff

    6 days ago


    Melbourne, Victoria, Australia Taylors Lakes Hotel Full time

    Taylors Lakes Hotel is looking for an Experienced TAB Wagering Attendant to join our team.Reporting to the Tab Manager and Bar Manager you will be providing customers with high quality service in our TLH International Sports Bar and TAB. This role is predominantly TAB based service but Beverage service will also be required.This is a career opportunity...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $170,000 - $180,000

    Lead Oncourse Wagering TeamsAs National Oncourse Operations Manager, you will oversee oncourse wagering operations across Australia.This key role involves driving commercial performance and growth through strategic decision-making and operational oversight.With a focus on customer satisfaction, you will work closely with race clubs and industry stakeholders...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $70,000

    Job Title: Casual Sports EnthusiastWe are looking for enthusiastic and customer-focused individuals to join our sports wagering team as ongoing casual consultants. This role offers a unique opportunity to be part of an exciting start-up phase and contribute to shaping the company culture.


  • Melbourne, Victoria, Australia Victorian Government Full time $113,022 - $124,884 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $113,022 - $124,884Grade: VPS 5Occupation: Governance and risk managementLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/GC6146At the Victorian Gambling and Casino Control Commission (VGCCC), we are modernising the way we regulate the gambling sector. Our focus is on risk-based decision making and...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $120,000

    Customer Service Ambassador The role of a customer service consultant is pivotal in ensuring the success of our business. As a casual customer service ambassador, you will be responsible for delivering exceptional customer experiences across various platforms, including inbound and outbound phone calls, live chats, and other communication channels. Main...


  • Melbourne, Victoria, Australia beBeeOperations Full time $170,000 - $180,000

    Job DescriptionThe ideal candidate will be responsible for leading the national delivery of a wagering channel. This is a high-impact role where leadership will shape the customer experience, strengthen industry relationships, and drive commercial results.Key responsibilities include:Leading and inspiring a team of dedicated managersDriving commercial...


  • Melbourne, Victoria, Australia Sportsbet Full time

    **Sport & Racing Profiler (Casual)**As a Sport & Racing Profiler at Sportsbet, you'll be at the heart of action, analysing risks and trends to deliver an exceptional betting journey.- **Be part of one of the most innovative companies in Australia**:- **A place to be yourself and thrive**:- **Recognised as a Top 10 place to work for women (by Work180) & Top...


  • Melbourne, Victoria, Australia Sportsbet Full time

    **About Us**Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.We have over 1,300 team members at...