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Aged Care Operations Manager
1 month ago
Opportunity to Relocate to the Sunshine Coast
This is a senior-level role ideal for a leader with strong clinical and operational expertise, ready to guide teams of nurses, personal carers, and support staff while ensuring safety and compliance are top priorities.
About the Role
E4 Recruitment is proud to partner with a large, established residential aged care home offering an attractive base salary of $130,000-$140,000. This not-for-profit, community-focused organisation places residents and families at the forefront of all they do.
Key Responsibilities:
- Lead and Supervise Teams: Oversee teams of nurses, personal carers, and support staff to ensure optimal staffing levels on all shifts while minimizing agency reliance.
- Drive Continuous Quality Improvement: Analyse incident data trends and enforce corrective actions as needed to drive quality improvement initiatives within the facility.
- Ensure Compliance: Supervise AN-ACC compliance to meet income targets and oversee risk management activities with a focus on quality and compliance.
- Support Accreditation and Audit Processes: Ensure compliance with legislative requirements and step into the General Manager Clinical role during absences as needed.
Benefits:
- Discounted, fully-furnished shared accommodation available for short-term stays near the facility, some with swimming pools.
- Salary packaging options allowing up to $15,900 annually for general expenses and $2,600 for meals and entertainment.
- Paid parental leave.
- Modern, purpose-built facility equipped with the latest technology and dedicated training spaces.
- Ongoing professional development and training opportunities.
About You
We're looking for a Clinical Manager with proven leadership, clinical, and operational expertise. Requirements include:
- Demonstrated experience in healthcare operations, preferably in an aged care setting.
- Senior clinical experience with relevant qualifications.
- Strong written and verbal communication skills across diverse audiences.
- Skilled in coaching, mentoring, and negotiating within a multidisciplinary team.
- Problem-solving abilities and critical thinking skills.
- Commitment to high-level customer service and confidentiality.
- Strong understanding of aged care standards and legislative requirements, with the ability to exceed accreditation standards.
- Experience in building high-performing teams and promoting a strong workplace culture.
- Ability to interpret and apply governance requirements.
Qualifications & Experience
- Relevant tertiary qualifications in Nursing, Public Health, Primary Health Care, or similar.
- Significant experience in a senior leadership role within aged care.
- Postgraduate qualification in a business-related field (preferred).
- Professional membership affiliation.
- Knowledge of restrictive practices and AN-ACC assessments.
- Current driver's license.
- Minimum of five years in a senior leadership role.
