Data Center IT Support Specialist
4 weeks ago
We're seeking a skilled Data Center IT Support Engineer to join our team in Sydney. As a key member of our infrastructure services team, you'll play a critical role in ensuring the smooth operation of our global data centers.
Key Responsibilities- Install and configure server racks to meet internal service level agreements.
- Diagnose and repair complex issues with server, storage, and network devices, including physical replacement of parts.
- Participate in data center power and cooling events, and remediate or recover physical power issues on racks.
- Work a rotating shift schedule, including night shifts, and be able to lift and rack equipment using our lifting equipment.
- Travel between sites using your own vehicle, and possess a valid driver's license.
- 2+ years of experience in computer hardware troubleshooting and repair.
- 1+ years of experience in computer networking.
- High school diploma or equivalent.
- Experience dealing effectively with customers during problem resolution, and operating efficiently under pressure.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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