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Funeral Care Specialist
2 months ago
About the Role
Bare Cremation is revolutionizing the funeral industry by providing exceptional care, support, and guidance to our customers. We're seeking a dedicated and compassionate Customer Care Specialist to join our team.
Key Responsibilities
- Coordinate ashes returns to families in New South Wales, serving as the primary point of contact
- Arrange personalized return of ashes experiences for families
- Attend memorial ceremonies and provide support to families
- Respond to inbound calls from families with questions about their arrangements
- Coordinate logistics, ceremony arrangements, and communicate funeral service details to families and their networks
- Exceed customer expectations by being flexible and patient with requests
- Contribute to Bare Cremation's content and resources to ensure families are well-informed and supported
Requirements
- A strong passion for helping people in their greatest time of need
- Unwavering commitment to delivering exceptional customer experiences
- Ability to ensure families experience the return of ashes with compassion and dignity
- Autonomy and ambition to drive results
- Strong attention to detail and methodical under pressure
- A valid driver's license and willingness to drive throughout NSW
What We Offer
A competitive salary of $55,000 - $65,000 per year, a dynamic work environment, and opportunities for career growth and development.
Join Bare Cremation
Apply now with a CV and cover letter to become a part of our mission to transform the funeral industry.
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