Funeral Service Coordinator

4 weeks ago


Sydney, New South Wales, Australia Bare Cremation Full time

Bare Cremation is a pioneering technology company revolutionizing the funeral industry with a mission to provide accessible and stress-free funeral services to all Australians.

Our vision is to make funerals simple and inexpensive, and we're seeking an exceptional Customer Care specialist to join our team in achieving this goal.

As the first point of contact for both existing and new customers, you will be responsible for arranging the logistics of funeral services with our state-based service providers and communicating with families to ensure they're comfortable with the process.

Key responsibilities include:

  • Providing exceptional and overarching support to families in their time of need.
  • Contributing to Bare content and resources to ensure customers are well-informed, supported, and empowered.
  • Collaborating with our team to deliver a truly great customer experience.

The ideal candidate will have:

  • A driving passion to help people in their greatest time of need.
  • Complete dedication to delivering a truly great customer experience.
  • Commitment to ensuring people experience end-of-life planning with compassion and grace.
  • Autonomous and ambitious.
  • Strong attention to detail and methodical under pressure.

At Bare, we're committed to providing exceptional care, support, and guidance to all our customers. If you're passionate about transforming the funeral industry and delivering exceptional customer experiences, we encourage you to apply for this role.



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