Global Marketing Operations Lead
2 months ago
About the Role
We're seeking a Marketing Operations Manager to join our team on a 12-month contract, covering a period of maternity leave. This is a full-time role, 37.5 hours per week, based in our office in Mentone. The purpose of this role is to develop and embed the role of Marketing Operations across the APAC region, ensuring our teams are informed, connected, and engaged.
Key Responsibilities
- Drive continuous improvement and simplify Marketing operations across the APAC region, ensuring alignment and engagement with key stakeholders in IT, Marketing, Sales, and Finance
- Champion change initiatives to enhance cross-functional collaboration and efficiency, working with North American teams to optimize processes, systems, and governance for the Commercial Teams
- Represent APAC Commercial on global and local project teams, ensuring regional interests are prioritized and key stakeholders are engaged and updated
- Work with external partners to develop industry-leading materials and best practices, ensuring alignment with company standards
- Centralize and drive awareness of key activities (e.g., Marketing campaigns, NPI launches, pricing, and product news) to improve engagement and communication across teams
- Develop and govern processes for managing product information, ensure product maintenance on customer portals, and launch the Highspot tool in Australia to streamline marketing content management
- Collaborate with Asia and APAC market teams to assess marketing operations and communications needs, identifying opportunities to connect the region and enhance local efforts
- Work with teams to establish best practices, determining what can be centralized and what should remain localized for maximum impact
About You
- Bachelor's degree in Marketing, Business, or related fields
- Strong communication skills to engage stakeholders and ensure clear distribution of key activities and updates
- Proven leadership and initiative, capable of making autonomous decisions and driving cross-functional alignment
- Extensive project management experience, managing multiple initiatives, prioritizing tasks, and meeting deadlines
- Experience in marketing operations with a focus on campaigns, product launches, and process optimization
- Cross-regional experience, particularly in APAC, with the ability to adapt global strategies to local market needs
- Ability to drive change management and implement new tools, processes, and improvements across teams
- Strong analytical skills with a data-driven approach to measure performance and identify optimization opportunities
- Proficiency in marketing systems; Highspot, Salesforce, Microsoft Project, Power BI, SKUvantage
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