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Customer Experience Ambassador

1 month ago


Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full time

We are seeking a Customer Experience Ambassador to join our dynamic teams at Crystalbrook Collection Hotels in Cairns.

About the Role

As a Customer Experience Ambassador, you will play a crucial role in delivering exceptional guest experiences across our three beautiful hotels. You will be part of a talented team that is passionate about providing world-class service and creating memorable experiences for our guests.

The Opportunities

This is an excellent opportunity for a motivated and customer-focused individual who is looking to take their career to the next level. As a Customer Experience Ambassador, you will have the chance to work in a fast-paced environment, develop your skills and knowledge, and contribute to the success of our business.

About Us

Crystalbrook Collection Hotels is an award-winning hotel development and management company with a portfolio of distinctive upscale hotels across Australia. We are known for our innovative approach, commitment to excellence, and passion for delivering exceptional guest experiences.

What We Offer

We offer a competitive salary package, including a base salary of AU$50,000 per annum, plus a range of benefits and perks. These include:

  • 50% food and beverage discount across all our venues
  • $99 room rates and a friends and family discount
  • Lifestyle benefits, including extra leave
  • Online learning and career development plan
  • EAP programme

We are committed to supporting the growth and development of our people, and we offer a range of training and development opportunities to help you achieve your career goals.

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.