High Performing Team Manager

3 days ago

Perth, Western Australia beBeeScheduling Full time $94,720 - $124,920
Job Title: Planning & Scheduling Team Leader

We are seeking an experienced and enthusiastic team leader to join our service delivery team. As a planning and scheduling team leader, you will be responsible for leading the daily operations of the scheduling team to schedule customer-driven work based on resource skills and availability, while meeting performance KPIs.


Responsibilities:
  • Lead the daily operations of the scheduling team to ensure optimal delivery of services.
  • Update, create, and implement new workflows and processes to optimize the scheduling team's efficiency and effectiveness.
  • Lead, mentor, and support schedulers to foster a high-performing team that delivers exceptional customer service and meets functional KPIs.
  • Track and monitor scheduling performance against key performance indicators.
  • Identify opportunities for improvement and implement strategies to enhance the scheduling team's efficiency and effectiveness.

Requirements:

To be successful in this role, you will need to have previous experience in scheduling and developing scheduling tools and systems in a customer-focused environment. You will also need to have experience in leading a team to meet best service delivery outcomes for clients and have proven experience in mentoring and developing workers to achieve high standards.


Benefits:
  • Real flexibility with options to work from home, 9-day fortnight, flexible work hours.
  • Two well-being days each year to do whatever you need to do to feel good.
  • Access to long service leave pro rata after 3 years of service.
  • Generous co-contribution superannuation scheme, which offers up to 16%.

About Us:

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, and people from culturally and linguistically diverse backgrounds.

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