Theatre Bookings Officer

19 hours ago

Carlton, Victoria, Australia Dental Health Services Victoria Full time
About the Role

At Dental Health Services Victoria, we are seeking an experienced Theatre Bookings Officer to join our team at the Royal Dental Hospital of Melbourne. As a key member of our perioperative team, you will play a crucial role in coordinating and implementing scheduled theatre appointments.

Key Responsibilities
  • Patient Experience: Provide high-quality customer service to patients, partner with stakeholders to evaluate operational practices, and implement changes to enhance patient flow and experience.
  • Theatre Appointments & Coordination: Coordinate theatre and anaesthetic schedules for efficient patient flow, full theatre utilisation, and reduce waiting lists; develop projections of future operating requirements to determine necessary resources; coordinate patient surgical needs ensuring alignment with clinicians' skillsets.
About You
  • You have experience in customer service and conflict resolution, managing rosters and resources utilisation within a healthcare setting.
  • You possess advanced knowledge of operating theatre suites and day surgery facilities.
  • You are analytical and problem-solving oriented, with a high degree of initiative and flexibility.
What We Offer
  • We provide a supportive and dynamic work environment, salary packaging options, and access to employee assistance programs.
  • Our Carlton location offers great coffee and food options, excellent transport links, and low-cost car parking.
  • We value diversity and promote inclusivity, providing opportunities for professional growth and development.

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