Food and Beverage Service Attendant

3 days ago

East Melbourne, Victoria, Australia Accor Full time

Accor Job Opportunity

Pullman Melbourne on the Park is a renowned hotel located at the edge of the Fitzroy Gardens, offering luxurious accommodation to business travellers, tourists, and sports fans.

Our hotel features a renovated stylish 419 rooms, an extraordinary team, and exceptional services.

The hotel boasts our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

Job Responsibilities

  • Prepare and serve beverages, cocktails, and other drinks according to standard recipes.
  • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with service.
  • Maintain cleanliness of the bar area, including washing glassware, clearing and resetting bar counters, and ensuring bar equipment is well-maintained.
  • Follow all health and safety regulations, including VIC RSA (Responsible Service of Alcohol) guidelines.
  • Restock and replenish bar supplies such as beer, spirits, and other beverages, ensuring inventory is adequately managed.
  • Process payments accurately using the POS system and handle cash transactions.
  • Provide information about drinks, food pairing, and promotions to guests.
  • Assist in maintaining an organized and efficient bar during busy service hours.
  • Work collaboratively with team members to create a positive and dynamic atmosphere.

Requirements

  • Proven experience as a Bar Attendant or in a similar role.
  • RSA certification (Responsible Service of Alcohol) is mandatory.
  • Strong communication and interpersonal skills to interact with diverse guests.
  • Ability to work in a fast-paced environment and under pressure.
  • Team player with a positive attitude and excellent multitasking abilities.
  • Knowledge of cocktails, wine, beer, and other beverages.
  • Flexible availability, including nights, weekends, and public holidays.

Accommodations and Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • A supportive and dynamic work environment.

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