Food and Beverage Attendant

3 weeks ago


Melbourne, Victoria, Australia The Standard Hotel Full time

The Standard Hotel

Job Summary

We are seeking a highly motivated and enthusiastic Food and Beverage Attendant to join our team at The Standard Hotel in Melbourne. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences to our guests.

Key Responsibilities

  • Provide exceptional customer service and ensure that all guests feel welcome and valued.
  • Prepare the floor and stations for service, following established checklists and procedures.
  • Have a strong knowledge and understanding of all applicable food and beverage menus.
  • Serve food and drinks consistently, following The Standard's 'Order of Service'.
  • Build excellent relations with guests and ensure that their wishes are met so far as is reasonably possible.
  • Attend all training sessions and team meetings as required.
  • Follow company cash handling procedures and be responsible for all payments taken by yourself.
  • Carry out any tasks assigned to you as directed by the management team.
  • Maintain currency of RSA certification, amendments and updates, and adhere to RSA principles.
  • Ensure all OH&S requirements are adhered to and report any health or safety hazards or incidents in a timely manner.

Requirements

  • Experience with POS systems.
  • Passion for delivering exceptional dining experiences.
  • Impeccable grooming and presentation.
  • Great, energetic work ethic and a vision and passion to build a fantastic team environment.

The Standard Values

Unconventional & Compassionate | Individuality & Teamwork | Creative & Pragmatic



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