Food and Beverage Attendant
3 weeks ago
The Standard Hotel
Job Summary
We are seeking a highly motivated and enthusiastic Food and Beverage Attendant to join our team at The Standard Hotel in Melbourne. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences to our guests.
Key Responsibilities
- Provide exceptional customer service and ensure that all guests feel welcome and valued.
- Prepare the floor and stations for service, following established checklists and procedures.
- Have a strong knowledge and understanding of all applicable food and beverage menus.
- Serve food and drinks consistently, following The Standard's 'Order of Service'.
- Build excellent relations with guests and ensure that their wishes are met so far as is reasonably possible.
- Attend all training sessions and team meetings as required.
- Follow company cash handling procedures and be responsible for all payments taken by yourself.
- Carry out any tasks assigned to you as directed by the management team.
- Maintain currency of RSA certification, amendments and updates, and adhere to RSA principles.
- Ensure all OH&S requirements are adhered to and report any health or safety hazards or incidents in a timely manner.
Requirements
- Experience with POS systems.
- Passion for delivering exceptional dining experiences.
- Impeccable grooming and presentation.
- Great, energetic work ethic and a vision and passion to build a fantastic team environment.
The Standard Values
Unconventional & Compassionate | Individuality & Teamwork | Creative & Pragmatic
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