Guest Service Associate
1 week ago
Job Summary
We are seeking a highly motivated and detail-oriented Guest Service Associate to join our team at Accor Hotels. As a key member of our pre-opening team, you will be responsible for ensuring that our hotel provides exceptional guest experiences.
Key Responsibilities
- Housekeeping and Maintenance
- Ensure that all guest rooms, public areas, and back-of-house spaces are clean, hygienic, and well-maintained.
- Perform daily inspections to identify and address any issues or concerns.
- Guest Services
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Ensure that all guest requests are met, and that guests are satisfied with their stay.
- Team Collaboration
- Work closely with other departments, including housekeeping, maintenance, and front office, to ensure seamless operations.
- Communicate effectively with colleagues to resolve any issues or concerns.
Requirements
- Education and Experience
- High school diploma or equivalent required.
- Minimum 1 year of relevant experience in hospitality or a related field.
- Skills and Qualifications
- Positive attitude and motivation to work in a fast-paced environment.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
What We Offer
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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