Retail Team Lead

14 hours ago

Sydney, New South Wales, Australia beBeeLeader Full time $80,000 - $120,000

Are you a natural-born leader looking to take the next step in your retail career? As an Assistant Manager, you will lead a team of passionate individuals who strive to deliver exceptional customer service. Your role will encompass all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection.

  • Develop and motivate your team to drive sales and provide top-notch customer service
  • Ensure high levels of customer satisfaction by staying knowledgeable on all products offered and working collaboratively with colleagues
  • Deliver sales, customer experience, merchandising, visual and operational expectations
  • Serve as a liaison between customers, sales associates, and store leadership to create a positive and inclusive work environment
  • Maintain awareness of all product knowledge and current or upcoming trends

Requirements:

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results through interacting with customers and providing exceptional service
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust

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