Junior Customer Service Representative

1 week ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $65,040 - $81,800
Job Overview

The Junior Customer Call Centre Operator role involves handling high-volume inbound calls to deliver exceptional customer experiences.

This position is ideal for individuals who excel in fast-paced environments, possess strong communication and problem-solving skills, and are eager to contribute to business success.

To succeed in this role, applicants should have prior experience in inbound customer service, a proven track record of meeting high standards for call handling times and quality, and a passion for providing world-class customer support.

  • Main Responsibilities:
  • Manage high-volume inbound calls with professionalism and efficiency
  • Foster strong relationships with customers through effective communication and issue resolution
  • Contribute to business growth by identifying opportunities for improvement and implementing changes
  • Maintain high standards for call handling times and quality
  • Requirements:
  • Proven experience in inbound customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a dynamic, fast-paced environment
  • Prior experience with Salesforce is highly regarded

Benefits: This role offers a comprehensive training program, flexible work arrangements, and opportunities for career advancement. National Public Holidays will be observed as standard days off, and the team environment prioritizes collaboration and mutual support.

Additional Information: A police check and Drug & Alcohol testing are required for this position. If you are a motivated and customer-focused individual seeking a challenging role in a dynamic environment, we encourage you to apply.

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