Key Performance Driver

4 days ago

Sydney, New South Wales, Australia beBeePerformance Full time $93,000 - $105,500

We are seeking a key driver to unlock the full potential of customer deliveries.

This pivotal role is perfect for someone who is hands-on, collaborative, and results-driven. As a key driver, you will be responsible for delivering exceptional outcomes and reimagining the customer experience.

The successful candidate will have excellent leadership skills, with the ability to motivate and retain a high-performing team. They will also possess strong communication skills, with the ability to effectively manage cross-functional teams and drive positive delivery experiences.

Key responsibilities include:

  • Leading and coaching a team of drivers to deliver exceptional customer service
  • Building a positive culture and driving driver retention rates through effective leadership and communication
  • Dispatching work to drivers in a fair and professional manner, ensuring optimal allocation and loading processes
  • Owning the delivery returns process from end to end, handling communication with clients regarding day-to-day operations

As a key driver, you will play a critical role in enhancing brand value, customer sales, and reputation. You will be part of a dynamic team that strives to build exceptional relationships with customers and drive business success.

In this role, you will have the opportunity to develop your skills and expertise, working closely with multiple cross-functional teams to deliver positive outcomes. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

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