Operations Manager
1 month ago
Amazon Logistics is seeking an experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a proven track record of motivating teams to meet targets and productivity expectations, while ensuring a strong culture of health and safety practices and initiatives.
Key Responsibilities:- Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
- Support daily management of department duties, including tracking attendance and workflow.
- Deputize for the Operations Shift Manager as required.
- Carry out debriefs of all staff and ensure accurate and complete paperwork.
- Carry out duties in accordance with Standard Operating Procedures (SOPs).
- Assign work to staff as required to support workflow and daily metrics.
- Support the Operations Shift Manager in ensuring sufficient resourcing for the function, including call-outs for training needs, absence, and performance management.
- Assist with the training of new associates to ensure they have the necessary knowledge to carry out tasks.
- Assist the Operations Shift Manager in tracking, trending, and reporting of departmental metrics.
- Assist the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
- Track and report hours and schedules for Associates.
- Follow up and solve process-related area issues as required.
- Ensure equipment defect reporting is completed to a high standard.
- Experience managing teams.
- Experience with planning, performance metrics, and process improvement.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Experience in logistics.
- Experience with data analysis.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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