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Client Relationship Manager

2 months ago

Australia 1-800 WATER DAMAGE of Southeast Michigan Full time
About the Role

We are seeking a highly skilled and experienced Client Relationship Manager to join our team at 1-800 WATER DAMAGE of Southeast Michigan. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer service.

Key Responsibilities
  • Business Development: Identify and pursue new business opportunities, develop and implement strategies to drive growth, and collaborate with internal stakeholders to achieve sales targets.
  • Client Relationship Management: Build and maintain strong relationships with existing clients, understand their needs, and provide tailored solutions to meet their business objectives.
  • Account Management: Manage a portfolio of clients, develop and implement account plans, and ensure timely delivery of services to meet client expectations.
  • Communication and Collaboration: Develop and maintain effective communication channels with clients, internal stakeholders, and external partners to ensure seamless collaboration and delivery of services.
  • Performance Metrics and Reporting: Track and analyze key performance metrics, provide regular reporting to stakeholders, and identify areas for improvement to drive business growth.
Requirements
  • Experience: Minimum of 5 years' experience in a business development or account management role in a similar industry.
  • Education: Bachelor's degree in business-related discipline or equivalent.
  • Skills: Excellent communication and interpersonal skills, ability to work autonomously or in a team environment, strong analytical and problem-solving skills, and proficiency in Microsoft Office.
  • Certifications: RG146 qualifications with Diploma of Financial Planning or equivalent, and prior holding of Authorised Representative status (or equivalent) with an Australian Financial Services Licensee (AFSL).
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for business development and client relationship management, we encourage you to apply for this exciting opportunity.