
Home Care Services Roster Manager
2 weeks ago
We are seeking an experienced rostering professional to join our team as a National Scheduling Officer. This pivotal role matches clients with suitably qualified and experienced workers to meet individual client needs across programs.
The successful candidate will be responsible for high-quality, fast-paced rostering, participating in a highly successful team, maintaining positive relationships with clients and internal/external stakeholders, referring client requests outside existing plans to Care Consultants or Team Leaders, encouraging innovation, efficient use of resources, accurate record-keeping and rostering, and developing resources and contacts to ensure up-to-date knowledge and information provision is shared with the team.
RequirementsTo be successful in this role, we are looking for someone who:
- Has customer service experience preferably within a community, aged care, NDIS or call centre environment
- Has demonstrated high-level organizational and administrative skills together with exceptional attention to detail, time management, and lateral thinking skills
- Has excellent communication and rostering skills
- Is fully vaccinated against Covid
- Has undergone a National Police Check and provides evidence of right to work in Australia
This role offers a supportive and friendly team, access to the Employee Assistance Program, learning and professional development opportunities, private health insurance discounts, and discounts at several retail outlets.
About UsOur organisation contributes to improving the quality of life of our communities by providing home care services to individuals in need. We value our employees' contributions and offer opportunities for growth and development.
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