Retail Customer Experience Expert

2 days ago


Perth, Western Australia beBeeCustomerServiceReviewer Full time $45,000 - $60,000
Job Opportunity

We are seeking skilled and detail-oriented professionals to serve as Customer Service Reviewers. In this role, you will visit retail outlets, observe and report on store presentation, service, selling skills, and cleanliness.

Key Responsibilities:
  • Posing as a customer to make detailed observations about your experience.
  • Completing surveys online about the experience.
Requirements:
  • An eye for detail and good memory.
  • Reliability, great communication skills, and access to the internet.
Benefits:
  • A unique opportunity to provide valuable feedback to clients.
  • Flexibility in terms of assignments offered based on availability, location, and willingness to travel.
What We Offer:

A chance to contribute to the improvement of customer experience in retail settings. Join our team and be part of making a difference

This role involves observing and reporting on various aspects of store presentation, including cleanliness, sales skills, and customer service. The ideal candidate will have strong communication skills, be reliable, and have access to the internet. The number of assignments offered will depend on your availability, location, and willingness to travel.

Surveys can take anywhere from 10 minutes to 1 hour to complete, depending on the complexity of the task. For over 20 years, we have been helping leading retail brands understand the customer experience they deliver. You can become a Customer Service Reviewer and provide valuable feedback to our clients.

Be Part of Our Team:

We are looking for enthusiastic and detail-oriented individuals who are passionate about providing excellent customer service. If you possess strong communication skills, are reliable, and have a keen eye for detail, then this role may be perfect for you.



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