Retail Customer Experience Manager

2 days ago


Perth, Western Australia beBeeAmbitious Full time $55,000 - $74,000
Customer Service Leader Job Description

We are seeking an ambitious individual with a passion for retail and customer service to support our store team in achieving financial and customer experience targets.

About the Role

The successful candidate will lead by example, demonstrate knowledge and understanding of loss prevention and health & safety, and provide team support and guidance in training and development to pursue continuous improvement.

Key Responsibilities
  • Deliver a customer-focused shopping experience for every customer, every time through flair for visual merchandising and creating an inviting and product-focused environment.
  • Maximise sales and control store expenses including wages and shrinkage through a strong understanding of financial reports.
  • Execute marketing campaigns and commit to growing our customer loyalty program.
Requirements
  • Ambition and drive to deliver results.
  • Several years of retail experience with demonstrated supervisor experience.
  • Strong commercial acumen and communication skills at all levels.
  • Ability to thrive in a fast-paced environment with flexibility to work in rotating roster (7-day week availability).
Why Choose Us

This is an excellent career opportunity to grow your skills and advance professionally. We offer authentic support through diverse programs designed to empower you on your journey towards personal achievement and professional advancement.



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