Senior Manager – Ancillary Integrity and Compensation Specialist

5 days ago


Melbourne, Victoria, Australia Dental Corporation Full time
About the Role

We are seeking an experienced Senior Manager to lead our Ancillary Integrity and Compensation functions. As a key member of our team, you will be responsible for detecting, preventing, and recovering financial losses resulting from claims leakage.

Key Responsibilities
  • Lead the development and implementation of strategies to detect and prevent claims leakage, ensuring compliance with regulatory requirements and industry best practices.
  • Collaborate with cross-functional teams to identify and implement process improvements, leveraging advanced analytics and data science techniques to drive business outcomes.
  • Establish and maintain strong relationships with external stakeholders, including providers, legal professionals, and other payers, to drive high levels of detection and recovery of claims.
  • Develop and implement quality assurance processes to ensure the accuracy and reliability of financial reporting, ensuring business confidence in the team's outputs.
  • Embed a culture of professionalism and exceptional customer service, upholding the reputation of Dental Corporation through timely and effective engagement with external parties.
Requirements
  • Proven experience in leading mid-sized teams in a private health insurer, general insurer, law firm, or other service-based industries.
  • Demonstrated ability to engage with internal and external stakeholders to influence decisions and encourage referrals.
  • Ability to balance commercial imperatives with providing a leading customer experience.
  • Strong written and presentation skills, with the ability to analyze complex data and communicate key highlights to senior management.
  • Experience in partnering across functions to develop and implement strategies to deliver commercial outcomes in complex, matrix organizations.
About Dental Corporation

Dental Corporation is a leading international healthcare group committed to helping people live longer, healthier, happier lives. With a presence in Australia, New Zealand, and Hong Kong, we support over 6.5 million customers through a range of health and care services, including health insurance, aged care, dental, medical, optical, and hearing services.



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