IT Application Support Professional

6 days ago


Melbourne, Victoria, Australia Swinburne University of Technology Full time
Job Details

We are seeking an IT Application Support Professional to join our team at Swinburne University of Technology. The successful candidate will be responsible for providing technical support and maintenance for our application services, ensuring their availability and integrity.

The ideal candidate will have experience in software incident management, problem management, and ETL, SQL, and Crystal Reports. They will also possess excellent communication skills and the ability to work independently or as part of a team.

About the Role:

  • Key Responsibilities:
  • Providing technical support and maintenance for application services
  • Collaborating with stakeholders to improve applications
  • Developing key reports using SQL and Crystal Reports
  • Ensuring compliance with the Student Management System

About You:

  • Demonstrated experience in software incident management and problem management
  • ETL, SQL, and/or Crystal Report experience
  • Ability to work on multiple tasks at any one time
  • High-level judgment and ability to work independently or as part of a team


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