ICT Service Delivery Specialist

1 week ago


Perth, Western Australia beBeeInfrastructure Full time $139,860 - $149,485
Technical Service Manager

The Technical Service Manager is a pivotal leadership position accountable for overseeing the management of Infrastructure Support Teams, driving ICT business performance outcomes and ensuring the efficiency and security of infrastructure services.

The role involves strategic oversight of infrastructure services in Microsoft Azure and on-premise infrastructure, encompassing Azure Container Services, virtual servers, and Fortinet firewall appliances. The Technical Service Manager will also liaise with external third-party vendors to provide support services for critical infrastructure such as networks, security, and applications development.

About You:
  • You are a visionary leader with a proven track record of implementing and managing ICT services in cloud-based environments.
  • You possess extensive technical skills and experience in building and maintaining internal and external relationships.
  • You have substantial experience in driving continuous improvement and delivering high-level customer services consistent with best practice.
Responsibilities:
  • Oversee the management of Infrastructure Support Teams to ensure the delivery of ICT business performance outcomes.
  • Strategically oversee the management of infrastructure services in Microsoft Azure and on-premise infrastructure.
  • Liaise with external third-party vendors to provide support services for critical infrastructure.

This role offers a range of benefits, including flexible work arrangements, professional development opportunities, generous leave entitlements, and access to modern workspaces and activity-based work hubs.



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