ICT Service Management Specialist

4 days ago

Perth, Western Australia beBeeLeadership Full time $104,976 - $144,120
Service Management Leadership Opportunity

The position of Team Leader is available for an experienced professional in ICT service management. The successful candidate will administer the ServiceNow platform, identify and implement innovative tools, processes, and strategies to streamline operations, improve efficiency, and deliver an exceptional user experience across the organisation.

This role requires a strong understanding of current and emerging trends in ICT service management, as well as the ability to develop, promote, and deliver effective solutions that meet business needs. You will work closely with a team of service management professionals to enhance and continuously improve our internal service management systems.

This is a full-time permanent position that offers a range of benefits, including flexible working arrangements, comprehensive learning and professional development opportunities, and access to a confidential employee assistance program.

Key Responsibilities:
  • Configure and automate the ServiceNow platform to ensure efficient delivery of services.
  • Develop and promote effective ICT service management solutions that meet business requirements.
  • Collaborate with the team to improve internal service management systems.
Qualifications and Skills:
  • A degree in a relevant field or equivalent experience.
  • Strong leadership skills and experience in managing teams.
  • Excellent communication and interpersonal skills.

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