Floor Manager
3 weeks ago
Sephora is a leading global beauty retailer that empowers individuals to discover and express their unique beauty.
Job OpportunityWe are seeking a talented and experienced Floor Manager to join our team in Adelaide, Australia. As a key member of our management team, you will be responsible for leading the store team in delivering an exceptional client experience and driving sales growth.
Key Responsibilities- Lead the store team in delivering a curated, innovative prestige beauty experience to clients.
- Drive a selling culture to exceed KPIs and consistently raise the performance and capability of the team through coaching and supporting their growth and development.
- Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team members.
- Facilitate open communication with the team by providing effective feedback and consistent communication with the Management team.
- Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed.
- A passion for excellent client service and experiential retail to ensure the store represents the Sephora brand.
- A drive for results with a history of exceeding sales targets and KPIs.
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 30 stores across Australia and New Zealand, a growing online platform, and plans to expand year on year. Not only do we offer diverse store opportunities, but we also have our head office based in Sydney CBD.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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