Exceptional Customer Service and Team Leadership

11 hours ago

City Of Swan, Australia beBee Careers Full time $85,000 - $115,000

Sales and Customer Experience Leader

As a Sales and Customer Experience Leader, you will be responsible for delivering exceptional customer experiences to our customers. This involves ensuring that each customer leaves satisfied with their experience, leading and motivating your team to achieve sales targets and KPIs, training and developing your team to enhance their skills and performance, mastering the inventory realm, and crafting a shopping experience that is visually stunning and safe.

About the Role
  • Main Responsibilities:
  • • Provide exceptional customer service, ensuring every customer has an outstanding experience.
  • • Lead and motivate your team to reach their full potential, achieving sales targets and KPIs.
  • • Train and develop your team's skills, enhancing their performance and knowledge.
  • • Maintain accurate inventory levels, ensuring stock is always available for customers.
  • • Create a visually appealing shopping environment, prioritizing customer safety.
About You
  • Requirements:
  • • Proven track record in retail leadership, with a focus on delivering exceptional customer experiences.
  • • Excellent communication skills, able to build strong connections with team members and customers.
  • • Ability to thrive in a fast-paced environment, juggling shifting priorities with ease.
  • • Passion for building a high-performing team of retail professionals.
Benefits
  • Competitive Rewards:
  • • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • • Generous discounts across leading retailers.
  • • Industry-leading Growing Families policy.

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