Customer Service Leadership Expert

3 days ago

City of Playford, Australia beBeeCustomer Full time $60,000 - $90,000

Unlock Your Leadership Potential as a Customer Service Expert

We are seeking a dynamic and customer-focused professional to fill the role of a Customer Service Manager in Training. This opportunity offers an exciting chance to develop leadership skills, take on new challenges, and contribute to the growth of our team.

  • Above award rates and comprehensive training provided
  • A dynamic growing company with multiple opportunities available
  • Potential for career advancement and promotion

About the Role

The successful candidate will have the opportunity to lead and mentor the customer service department, providing exceptional service and tailoring store services and products to meet the specific needs of local customers.

Key Responsibilities

  • Unparalleled commitment to customer satisfaction and service excellence
  • Passion and enthusiasm, with a 'hands-on' approach
  • Excellent communication and interpersonal skills
  • Front-end and POS knowledge highly desirable
  • Ability to liaise effectively with team members and management
  • Strong leadership and delegation skills
  • Ability to coach, train, and performance manage team members
  • Commitment to work health and safety standards

Requirements

  • Display a genuine passion for delivering exceptional customer service
  • Express a positive 'can-do' attitude
  • Problem solve effectively
  • Lead by example
  • Motivate and inspire a team
  • Communicate effectively with management, team members, and customers

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