IT Administration Services Officer

20 hours ago

Sydney, New South Wales, Australia beBeeInformationTechnology Full time $108,675 - $144,915
IT Administration Services Officer

We are seeking an IT administration services professional to provide technical support and coordinate continued system reliability, user access management, and deliver user training and competency assessment.

  • Provide level 1 ICT technical support to internal users of IT applications and systems.
  • Collaborate with functional areas to resolve complex problems requiring detailed knowledge of field and industry best practices.
  • Develop and improve processes using experience and problem-solving skills.
  • Plan, schedule, and conduct work requiring judgment in the independent evaluation, selection, and adaptation of ICT techniques, procedures, and criteria.

Responsibilities:

  1. Provide technical guidance to the IT team members, and stakeholders across the environment.
  2. Manage user authorisations and access to ensure alignment with the contracted scope of work.

Skills and Qualifications:

  • Technical expertise in IT administration and support.
  • Excellent problem-solving and analytical skills.
  • Ability to plan, schedule, and conduct work independently.
  • Effective communication and interpersonal skills.

Benefits:

We offer a dynamic and supportive work environment that promotes growth and development. As an IT administration services officer, you will have the opportunity to work on challenging projects and collaborate with a talented team of professionals.

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