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Multifaceted Venue Operations Manager

2 months ago

Sydney, New South Wales, Australia Woolworths Group Full time
Role Overview

As a highly skilled Venue Manager, you will be responsible for the day-to-day operations of our multifaceted venue, driving business growth and creating memorable experiences for our customers. Located in the heart of Seaford, our Beach Hotel boasts a spacious, modern bar, delightful pub fare, and versatile function spaces, complete with live entertainment that sets us apart.

Key Responsibilities
  • Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
  • Manage the venue's operations, including open/close, back of house administration, recruiting team members, rostering, and assisting guests
  • Bring your passion for good food and creating moments that matter for our guests
  • Be creative and develop and grow the business through your own initiatives

Requirements
  • Strong customer focus with the ability to get to know our locals and what they love
  • Outstanding leadership skills with the ability to inspire and develop your team to provide exceptional experiences
  • Proven experience running or assisting in the running of a multifaceted venue
  • Ability to use financial and business acumen coupled with operational experience to effectively deliver the venue's operational targets and vision
  • Strong planning, organisational, and problem-solving skills, including working in a matrix organisation
  • Industry licences and accreditation, including a gaming licence, RSA/RSG/RCG, and wagering accreditation
  • Able to qualify to meet the state liquor licensing nominee/liquor appointee requirements

What We Offer
  • An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands
  • Endeavour Wellbeing Support Program
  • Paid parental leave for permanent team members
  • Annual Share Purchase Plan for eligible team members
  • Awards Nights
  • Service Recognition Program
  • Grow your career within ALH and the wider Endeavour Group network