Lead Venue Operations Manager

18 hours ago


Sydney, New South Wales, Australia Woolworths Group Full time

We are seeking an experienced Assistant Manager to lead our venue operations team in the North Shore & Northern Beaches region.

About the Role

This is a fantastic opportunity to join our team as an Assistant Manager and take on a leadership role in one of our venues. As an Assistant Manager, you will be responsible for supporting the Venue Manager in successfully operating a multimillion dollar business and contributing to the growth and success of the venue through your own initiatives.

Key Responsibilities
  • Assist in the day-to-day operations of the hotel by supporting the VM with leading teams, recruitment, and training staff.
  • Develop and train the team to ensure an exceptional guest experience every time.
  • Manage the day-to-day operations of the Venue - opening and closing procedures, back-of-house administration, recruiting team members, rostering, and assisting guests.
  • Bring passion for good food and creating moments that matter for our guests.
  • Be creative and develop and grow the business through your own initiatives.
What We're Looking For
  • Demonstrated management experience within the hospitality industry.
  • Predominantly gaming experience, ideally working across food, bars, and gaming.
  • Ability to lead, develop, and coach a large, multi-skilled team.
  • Operational experience to achieve financial and business targets.
  • Highly developed customer service skills.
  • Current industry RSA and RSG/RCG qualifications.
  • Marketing knowledge is a plus, but not necessary.
The Benefits

We offer a competitive salary package, including:

  • $71,300 - $75,000 base salary + super + bonus + discounts.
  • Award-winning benefits, including an exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands.
  • Paid parental leave for permanent team members.
  • Annual Share Purchase Plan for eligible team members.
  • Awards Nights.
  • Service Recognition Program.
  • Grow your career within ALH and the wider Endeavour Group network.
About Us

We are part of the Woolworths Group, a dynamic and diverse company that operates across multiple industries, including retail, hotels, and entertainment. Our company values include being together creators, having fun, and making a difference in the community.

We believe that every person has something unique to bring, and we welcome people from all walks of life to join our team. If you are passionate about hospitality, leadership, and creating memorable experiences for our customers, then this could be the perfect opportunity for you



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